Frequently Asked Questions (FAQs)

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1. What is BitSave?
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BitSave is a simplified investing platform offering transparent and easy-to-understand crypto investment products suited for passive long-term investors. Crypto assets held on BitSave are stored in a regulated custody infrastructure with insurance coverage and can be verified at all times via our live Proof-of-Reserves & Liabilities.

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2. Is BitSave a Crypto Exchange?
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No, BitSave is not an exchange. It acts as a bridge between clients and crypto exchanges, simplifying the investment process. With BitSave, you can invest in the crypto market without the hassle of browsing through multiple listings on exchanges and conducting extensive research.

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3. Does BitSave hold an index license from Bloomberg?​

 

Yes, BitSave has obtained an index license from Bloomberg to build and market products based on Bloomberg Galaxy Crypto Index (BGCI). This ensures the credibility and reliability of our index-based products.

 

4. Can I withdraw from BitSave whenever I want?

 

Yes, you can withdraw your funds from BitSave anytime. There is no lock-in period for your investments. You can sell your units, and the amount will be credited to your BitSave wallet within 24-48 hours. Wallet balance can be withdrawn to your Indian bank account 24/7.

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5. Is BitSave Safe?

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Yes, BitSave operates with the highest safety and transparency standards, as a compliant Virtual Digital Asset service provider, following Indian KYC/AML, PMLA obligations, and transaction reporting requirements. It works with regulated banking partners and institutional-grade custodians in order to provide crypto services to its clients. 

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6. Where are my assets held and who controls them?

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Client assets on BitSave are held in segregated crypto wallets with independent custodians. BitSave does not commingle client assets with its own balance sheet and this can be verified at all times directly via blockchain using BitSave's live Proof-of-Reserves and Liabilities.

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7. What happens to my assets if BitSave shuts down?

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Client assets remain with the custodian and are not part of BitSave’s corporate assets. Investors retain full ownership and can withdraw holdings independently of the company's solvency status. 

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8. Does BitSave offer proof-of-reserves?
 

Yes. BitSave follows a transparency-first approach, including live proof-of reserves, asset reconciliation, and on-chain accounting to ensure verifiable client ownership.

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9. Who is BitSave best suited for?

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BitSave is built for long-term investors who want structured exposure to Bitcoin and other leading crypto assets as part of their savings and wealth strategy, rather than short-term traders.

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10. Can I transfer invested assets on BitSave to my own wallet?

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No, when you invest on BitSave, you own units of BitSave Products, which are 1:1 backed by underlying crypto assets held in institutional custody. You do not hold the underlying assets directly and cannot withdraw them to an external wallet.

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11. What are the fees on BitSave?

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BitSave charges a transparent annual management fee, ranging from 0.95% to 1.50% depending on the product. There are no hidden charges on deposits or withdrawals.

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12. How is BitSave different from crypto exchanges?

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BitSave is designed for long-term investing, not frequent trading. It emphasizes SIPs, conservative product design, institutional custody, and behavioral discipline over volume-based trading features. It is your ideal choice if you are looking for a safe and simple way to invest in large-cap crypto assets for long-term.

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